Information of Interest

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Carry-on baggage

It is the one that the passenger carries with him/her in the cabin of the aircraft.

By always carrying it with you, you can monitor and access it at any time and you can transport with you those belongings that you need during the trip and once you arrive at your destiny.

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Checked Baggage

It is the one for whose custody the carrier is exclusively responsible, and for which it issues a ticket of checked baggage It has two portions, the passenger's to claim it at their final destination and the that is placed in luggage to be transported.

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GRADES:

Take into account Checked and Carry-On Baggage Measurements. View image

Due to the characteristics of the Cessna Caravan C-208, the passenger's luggage is considered as hand luggage and must not exceed 10 kg without exception.

On the CCS-HAV route, class “Y” allows two (2) pieces of 23 kg and the HAV-CCS only one (1) piece of 23 kg..

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Los Roques Route

IMPORTANT NOTES:

On the Routes Route will not be allowed luggage that do not comply with the established dimensions or the established weight Without exception.

Passengers who are booked in “Y” class on flights transatlantic, your seat must be assigned in the Economy Comfort cabin.

In the case of transporting laptops in A-340-600 equipment, the permitted weight will be the one established as hand luggage (8 kg). In case of excess, the cost will be 6 USD per kg. For the ladies, authorizes an additional bag with a maximum weight of 2 kg. (Valid for transatlantic flights)

Any passenger who connects with the routes operated by the Cessna Caravan equipment is up to 10 kg without exception.

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Cabin Baggage (CBBG)

For passengers who need to transport special luggage (fragile or bulky luggage that due to its dimensions or weight cannot be considered as part of the carry-on baggage allowance) in the cabin paying an additional seat, this applies to:

musical instruments

diplomatic bags

works of art

Scientific instruments

Similar items of delicate nature

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Extra Seat (EXST)

It is a paid automatic confirmation service that consists of the assignment of 1 additional seat for comfort, obesity or medical needs. Enter an EXST SR indicating the reason for the request associated with the corresponding flight and passenger segments. Passengers with these services are will allow you to maintain the applicable franchise for each of your tickets, and pay the cost of two tickets in the available rate.

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Team A-340

1 piece (CBBG) up to 60 kg or 05 pieces not exceeding 60 kg and complying with the following dimensions 90 x75 x 43. The EXST and CBBG are subject to the availability of the aircraft on the day of the flight.

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Diplomatic Bags

They will be allowed as long as they are duly certified with seals and insurance. corresponding, accompanied by the authorization of the Ministry of Foreign Affairs of the country that corresponds and a letter requesting the shipment of the suitcases addressed to the airline, specifying number of packages and weight per package.

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NOTE 1: Domestic Additional Piece : will cost 01 USD per kg with a maximum weight allowance of 23 kg.

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NOTE 2: Infant baggage (A-340, E-190, ATR-42):

Infants traveling in the arms of an adult are not entitled to carry baggage in the hold.

Certain infant items are accepted as carry-on baggage for infants as long as they are not exceed 10 kg and can be placed in overhead compartments or under the seat.

One (1) diaper bag

The diaper bag may not exceed 10 kg

One (1) small folding infant car seat

Large strollers for infants must be checked at the counters so that they can be transported as luggage in the hold of the aircraft

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NOTE 3: Infant Baggage (Caravan C-208):

One (1) diaper bag.

The diaper bag cannot exceed 05 kg.

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NOTE 4:

In Caravan C-208 equipment and due to weight and balance restrictions, only two can be transported. infants on the same flight or 1 emotional pet or an infant, two pets cannot be transported on one same flight, if for example both infants are already on the flight, the pet will be confirmed at the next flight and vice versa.

Passengers who need assistance to to move the passenger must be able to move under his/her own means.

The minimum connection time for domestic passengers will be two hours (2), while for flights international will be four (4) hours. This measure seeks to guarantee the adequate transfer between flights, thus ensuring comfort and efficiency in the trip to our passengers.

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NOTE: Excess baggage is not allowed on the HAV-MGA-HAV route, only what is established in the allowance applies. of luggage according to the equipment operated on the route and the class in which the passenger is booked.

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NOTE: Domestic and international excess baggage and additional baggage costs do not include VAT. included.

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GRADES:

Medicines may always be transported as medical equipment. When they comply with the established standards and respective medical report, oxygen cylinder will be allowed always when it does not exceed 05 kg as established in table 2.3.A of the IATA.

The costs of national and international Special Baggage do not have VAT included, special luggage in the ATR-42 equipment will be accepted according to the dimensions allowed the aircraft.

Spirits:

• Carry-on Baggage: Passengers may carry 3 bottles of liquor as carry-on baggage of 0.75 liters with a alcohol percentage between 24% and 70%.
• A tripack (three bottles) is allowed if the purchase is made in food-free stores. airport taxes(duty free)
• Checked baggage: Up to 5 bottles per passenger are allowed, as long as they are well protected.

For transporting liquor as cargo:

• Packaging: The bottles must be in their original and well sealed packaging to avoid spills.
• Labeled: Secondary packaging must have clear labels that specify the type of merchandise and whether it is fragile.
• Unitarization: If several boxes are sent from the same customer, they must be palletized and wrapped in film. Strech to prevent movements during transport.

Regulation of dangerous goods: Operations involving liquor in significant quantities may be subject to Regulation Aeronáutica Venezolana (RAV) 110, which establishes standards for the safe transportation of goods dangerous by air.