Glossary of terms


Disability: It is the complex condition of the human being constituted by biopsychosocial factors, which shows a decrease or suppression, temporary or permanent, of any of their sensory, motor or intellectual capacities that can manifest itself in absences, anomalies, defects, losses or difficulties to perceive, move without support, see or hear, communicate with others, or Integrate into educational or work activities, in the family or with the community, which limit the exercise of rights, social participation and enjoyment of a good quality of life, or prevent the active participation of people in the activities of family and social life, without this necessarily implying incapacity or inability to integrate socially.

It is important to highlight that Providence 092-22 creates a right for people with disabilities who need to travel by air to be accompanied and remain with their respective Service or Emotional Support Animals duly trained for such purposes, in all spaces and environments. where those develop.

This right also entails an obligation for the air operator to transport them. This right, however, is conditional on compliance by the passenger with a disability, of the following requirements:

(a) Communicate with the air operator at least forty-eight (48) hours before the trip to coordinate the special service required by your condition and accompaniment;

(b) Submit the relevant documentation to the air operator: card issued by the National Council for Persons with Disabilities (CONAPDIS) or medical and/or psychological report certifying your condition of disability, signed by a duly qualified and registered health professional in the branch of medicine that cares for said disability. These reports must have a minimum validity of six (6) months from the date of their issuance..

(c) Present to the air operator a certificate that your service or emotional support animal has been trained to perform its function.

(d) Submit to the air operator the documentation required in the Venezuelan Aeronautical Regulation 113 (RAV113) and the provisions of the National Institute of Integral Agricultural Health (INSAI):

(i) Health certificate issued by a registered veterinarian.

(ii) Vaccination certificate.

(iii) Rabies vaccination certificate.

(iv) Animal Health Inspection Certificate issued by the INSAI.

(v) Import or export permit (if applicable).

The passenger must also comply with the requirements established by the country of origin for the transport of said animals (eg placement of a chip or rabies neutralizing antibody test)..

This right is also conditioned on the fact that the Service or Emotional Support Animal to be transported does not show characteristics such as bad smell, noise, aggressive behavior or others that represent a danger or discomfort for the crew and passengers.. In these cases, air operators will be exempt from the obligation to transport them..

Finally, Ruling 092-22 establishes a mandate for airport operators to provide the necessary accessibility, guidance and information to people with disabilities and reduced mobility who are accompanied by Service Animals and/or Emotional Support Animals; as well as offering adequate internal transfer to them within the airport facilities.

The Official Gazette containing Providence 092-22 can be downloaded at the end of this publication

Emotional Support Pet: Any pet that is documented to be necessary for the emotional well-being of the passenger.

service mascot: A dog, regardless of breed type, individually trained to do work or perform tasks for the benefit of an Individual diagnosed with a disability, whether it be a physical, sensory, psychiatric, intellectual or other mental disability.

Pet in Cabin: Transport in the cabin is enabled for small dogs and cats, whose total weight (pet + container or kennel) does not exceed 6 kg.. These pets must travel in their kennel or transport container at all times.. Remember, these pets travel together with their owner..

Pet in Hold: Transport in the hold is authorized for dogs and cats, whose total weight (pet + container or kennel) does not exceed 30 kg..

Special Service Codes:

*AVIH Animal in hold (specify number, type and pedigree, and container weight and dimensions)
BLND Blind passenger (specify whether or not accompanied by a guide dog)
DOCA Advance Passenger Information System (APIS) address details
DOCO Advance Passenger Information System (APIS) Visa
DOCS Passport or identity document from the Advance Passenger Information System (APIS)
*EXST Extra seat
*INFT Baby (specify name and date of birth)
*MAAS Meet and attend (specify details such as elderly person, disabled passenger or pregnant woman)
PETC Animal in cabin (specify the number, type and pedigree, and the weight and dimensions of the container)
*UMNR Unaccompanied minor (specify age)
WCHC Wheelchair - all the way to the seat
wchr Wheelchair - for ramp
wchs Wheelchair - up and down steps
WCOB Wheelchair - on board