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Checked Baggage

Information of Interest

It is the one for whose custody the carrier is exclusively responsible, and for which it issues a ticket of checked baggage. It has two portions, that of the passenger to claim it at their final destination and the one that is placed in luggage to be transported.

The user must not include fragile or perishable items in their checked luggage, such as, money, jewelry, precious stones or metals, silverware, negotiable documents, securities or other securities; cash, passports, photographic or video cameras, camcorders, computers, calculators, glasses, or bottles with liquor, medical equipment, mobile phones, or any other valuable or fragile object, for which the air carrier is not responsible if transported in those conditions.

Valuable objects must be transported under declaration of declared value. If this value is accepted by the air carrier and a complementary sum has been paid, it is liable up to the limit of that value. However, in these cases, the air carrier may require the passenger to provide conditions or additional security measures for such transportation.

Baggage Policies

Domestic Flights:

  • 1 item of 23Kg (checked baggage).
  • 1 piece of 5Kg (carry-on baggage).
  • Excess baggage charges are calculated based on 1% of the cost of the economy base fare one way (OW) higher on the route, plus VAT.

Destination Havana:

  • 2 pieces of 23Kg (checked baggage).
  • 1 piece of 5Kg (carry-on baggage).

Rest of International Destinations:

  • 1 item of 23Kg (checked baggage).
  • 1 piece of 5Kg (carry-on baggage).