Domestic Pets Allowed:
Other animals such as roosters, goats, goats, must be coordinated with the cargo department for their transfer, it is strictly forbidden the transfer of animals protected by the law of protection of wildlife among them (monkeys, turtles, birds, reptiles, batrachians, among others).
Pet in Hold |
Requirements:Certificate of National Rabies Vaccination issued by the competent authority. Certificate of National Rabies Vaccination issued by the INSAI with a validity of no more than 1 year. Unique mobilization guide issued by INSAI. Request respective confirmation of the service in the reservation through a SR (special service request). Debe poseer su propio contenedor rígido con ventilación. Cada animal debe disponer del suficiente espacio para levantarse, estar sentado erguido, estar tumbado en posición natural y darse la vuelta de forma normal mientras esté levantado. |
Note: En los vuelos operados por equipo Cessna Caravan no se permitirán mascotas en bodega solo mascota de apoyo emocional, en equipo E-190 (Embraer) sólo serán permitidas 3 mascotas en bodega por vuelo, en ATR-42 solo cabina y emocional, en equipo A-340 serán permitidas 10 mascotas en bodega.
Pet in Cabin |
Requirements:Certificate of National Rabies Vaccination issued by the competent authority. Certificate of National Rabies Vaccination issued by the INSAI with a validity of no more than 1 year. Unique mobilization guide issued by INSAI. Request respective confirmation of the service in the reservation through a SR (special service request). Debe poseer su propio contenedor blando blando tipo bolso adecuados al tamaño de los mismos, ventilado con fondo impermeable y que puedan ser situados con facilidad debajo del asiento del pasajero. |
Emotional Support Pet |
Requirements:Certificate of National Rabies Vaccination issued by the competent authority. Certificate of National Rabies Vaccination issued by the INSAI with a validity of no more than 1 year. Unique mobilization guide issued by INSAI. Request respective confirmation of the service in the reservation through a SR (special service request). The transfer of Emotional Pets is governed as established in the Official Gazette of the Bolivarian Republic of Venezuela dated May 18, 2016 No. 6228. Las mascotas de apoyo emocional deberán estar dentro de su contenedor blando durante todo el vuelo. Medical report indicating the passenger's condition and why he should travel with his pet. Debe poseer su propio contenedor blando blando tipo bolso, a prueba de derrames y adecuados al tamaño de los mismos y que puedan ser situados con facilidad debajo del asiento del pasajero. |
Note: Only 2 pets will be allowed in cabin per flight applies to Embraer (E-190), Airbus (A-340) and ATR-42 equipment, in the Cessna Caravan C-208 equipment 1 pet will be allowed in cabin. (Applies only for pets in cabin and emotional).
Note: On the Caracas - Los Roques - Caracas route, tourists can enter with emotional support and service pets as long as they present their vaccination card and the respective permits issued by the health authorities, they must register the pets at the entrance to the park and at its exit, in the case of the rockers, the entry of pets is prohibited.
Mascot on duty |
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A dog that has been trained to provide assistance or perform a task for an individual with a disability: Conditions: The dog must not go on the seats The dog must sit on the floor, in front of the assigned seat and cannot take up space in the aisles.
It can go on your lap, if it's as small as an infant. If the dog is too big, it can be accommodated at the feet, a seat with more space must be assigned, if this is not possible, the passenger can pay for an extra seat to have additional space and accommodate the dog on the floor, in front or to the side of the seat, but not on the seat Assignment of seats in the emergency exit is prohibited The dog must remain with the passenger at all times The transport on board of the dog may be denied: If he has a bad smell, bad behavior such as barking, growling, attacking other passengers or is not able to control his needs. If you do not comply with the required documentation from the country of origin and destination.
The passenger will be responsible for the costs corresponding to reservation changes, if he does not have the aforementioned conditions. Requirements: Identification that certifies the dog as a service pet. Proof of vaccinations and certificate of good health. Documents necessary for your entry to the country of destination. |
Note: Pets in service only applies to Embraer (E-190) and Airbus (A-340) equipment maximum weight allowed 32kg.
Breeds with Special Care |
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Brachycephalic animals are dogs and cats that have excessively short, flat snouts and proportionally broad heads.. For the safety of these pets, we cannot transport some breeds in the aircraft hold as they are at greater risk of suffering from heat stroke and respiratory disorders when exposed to stress or high temperatures.. If your pet is one of them, you can only take it on board as long as it meets the conditions for transport in the cabin: |
Note: In case of the transfer of Brachycephalic Animals, the passenger must fill out a liability waiver form. It should be noted that this type of animal can travel with the respective coordination of the cargo department as long as the place of destination allows it and the service is active in the country to which it is directed..
| Equipment | Pet in Hold | Pet in Cabin | Emotional Pet |
| Airbus A-340 | USD 50 / peso máximo de la mascota 30kg, Incluyendo el contenedor rígido. | USD 50 / peso máximo 6kg, Incluyendo el contenedor rígido. | No Aplica Cobro, Peso Máximo 6kg incluyendo el contenedor blando |
| Embraer E-190 | USD 50 / peso máximo de la mascota 30kg, Incluyendo el contenedor rígido. | USD 50 / peso máximo 6kg, Incluyendo el contenedor rígido. | No Aplica Cobro, Peso Máximo 6kg incluyendo el contenedor blando |
| ATR-42 | No se transporta mascota en bodega en este equipo | USD 50 / peso máximo 6kg, Incluyendo el contenedor rígido. | No Aplica Cobro, Peso Máximo 6kg incluyendo el contenedor blando |
| Caravan C-208 | No se transporta mascota en bodega en este equipo | Solo Aplica Mascota Emocional | No Aplica Cobro, Peso Máximo 6kg incluyendo el contenedor blando |
| Equipment | Pet in Hold | Pet in Cabin | Emotional Pet |
| Airbus A-340 | USD 150 / peso máximo de la mascota 30kg, Incluyendo el contenedor rígido. | USD 150 / peso máximo 6kg incluyendo el contenedor blando | No Aplica Cobro, Peso Máximo 06 kg incluyendo Contenedor Blando |
| Embraer E-190 | USD 100 / peso máximo de la mascota 30kg, Incluyendo el contenedor rígido. | USD 100 / peso máximo 6kg incluyendo el contenedor blando | No Aplica Cobro, Peso Máximo 06 kg incluyendo Contenedor Blando |
| ATR-42 | No se transporta Mascota en Bodega | Solo Aplica Mascota Emocional | No Aplica Cobro, Peso Máximo 06 kg incluyendo Contenedor Blando |
| Caravan C-208 | No se transporta Mascota en Bodega | Solo Aplica Mascota Emocional | No Aplica Cobro, Peso Máximo 06 kg incluyendo Contenedor Blando |
Note: for pets sent by cargo they must carry out the respective coordination with the International Cargo Management and consult their costs.
