Pets
Information of Interest
Domestic Pets Allowed:
- Dogs
- Cats
- Other animals such as roosters, goats, goats, must be coordinated with the cargo department for their transfer, it is strictly prohibited the transfer of animals protected by the law of protection of wildlife among them (monkeys, turtles, birds, reptiles, batrachians, among others).
Pet in Bodega
Requirements:
- Current health certificate issued by a veterinarian signed and stamped.
- National Rabies Vaccination Certificate issued by INSAI with a validity of no more than 1 year.
- Single mobilization guide issued by INSAI.
- Request the respective confirmation of the service in the reservation through a SR (special service request).
- Must have its own rigid container with ventilation. Each animal must have enough space to stand up, sit upright, lie down in a natural position and turn around in a normal way while standing up.
NOTE: On flights operated by Cessna Caravan equipment no pets will be allowed in the hold, only emotional support pets, on E-190 equipment (Embraer) only 3 pets will be allowed in the hold per flight, on ATR-42 only cabin and emotional, on A-340 equipment 10 pets will be allowed in the hold.
Pet in Cabin
Requirements:
- Current health certificate issued by a veterinarian signed and stamped.
- National Rabies Vaccination Certificate issued by INSAI with a validity of no more than 1 year.
- Single mobilization guide issued by INSAI.
- Request the respective confirmation of the service in the reservation through a SR (special service request).
- You must have your own soft bag-type container appropriate to their size, ventilated with a waterproof bottom and that can be easily placed under the passenger seat..
Emotional Support Pet
Requirements:
- Current health certificate issued by a veterinarian signed and stamped.
- National Rabies Vaccination Certificate issued by INSAI with a validity of no more than 1 year.
- Single mobilization guide issued by INSAI.
- Request the respective confirmation of the service in the reservation through a SR (special service request).
- Emotional Support Pets must be inside their soft container during the entire flight.
- Medical report issued by a Psychologist indicating the passenger's condition and why he/she should travel with his/her pet.
- You must have your own soft bag-type container, spill-proof and appropriate to their size and that can be easily placed under the passenger seat..
NOTE: On flights operated by Cessna Caravan equipment, pets will not be allowed in the hold, only an emotional support pet and only 1 pet is allowed in the cabin, in ATR-42 only cabin, emotional and service with a maximum of 02 pets, in E-190 and A-340 equipment, 10 pets will be allowed in the cabin and 10 pets in the hold..
NOTE: Emotional support pets whose weight exceeds 06 kg will not be able to travel in the cabin and will be transported in the hold. In this case, the corresponding rates will be applied, in accordance with the airline's commercial policies..
NOTE: On the route Caracas - Los Roques - Caracas, tourists may enter with emotional support and service pets as long as they present their vaccination card and the respective permits issued by the health authorities, they must register the pets at the entrance and exit of the park, in the case of the Roques is prohibited the entry of pets.
NOTE: Boarding may be denied to those animals that present poor health conditions, are sick or injured, as established in the official gazette 5,898 and the Venezuelan aeronautical regulation RAV 113 (transport of live animals) in the general conditions and rules..
Pet on duty
A dog that has been trained to provide assistance or perform a task for an individual with a disability:
Conditions:
- The dog must not ride on the seats
- The dog must sit on the floor in front of the assigned seat and cannot take up space in the aisles. He can go on your lap, if he is as small as an infant.
- If the dog is too big to fit on the feet, a seat with more space must be assigned, if this is not possible, the passenger may pay for an extra seat to have additional space and fit the dog on the floor, in front of or to the side of the seat, but not on the seat
- Emergency exit seating is prohibited
- The dog must remain with the passenger at all times
The dog may be denied carriage on board:
- If it has a bad odor, bad behavior such as barking, growling, attacking other passengers or is not able to control its needs.
- If you do not comply with the required documentation from the country of origin and destination. The passenger will be responsible for the costs corresponding to reservation changes, if he or she does not have the aforementioned conditions..
Requirements:
- Identification that accredits the dog as a service pet.
- Proof of vaccinations and certificate of good health.
- Documents required for entry to the country of destination.
NOTE: Pets in service only applies for Embraer (E-190) and Airbus (A-340) equipment, maximum weight allowed 32kg.
Breeds with Special Care
Brachycephalic animals are dogs and cats with excessively short, flat snouts and proportionally wide heads. For the safety of these pets we cannot transport some breeds in the hold of the aircraft as they are at a higher risk of heat stroke and respiratory disorders when exposed to stress or high temperatures. If your pet is one of them, you can only take it on board if it complies with the conditions for carriage in the cabin:
NOTE: In the case of the transfer of Brachycephalic Animals, the passenger must fill out a disclaimer form. It should be noted that this type of animals can travel with the respective coordination of the cargo department as long as the destination allows it and the service is active in the country to which it is going..
Note on Pitt-Bull Canine Transfers
Ownership and Possession of Pitt-Bull Canines
Article 33: The ownership and possession of Pitt-Bull canines is restricted. Consequently, those who exercise such rights over these animals will be subject to compliance with the following requirements:
- Maintain them permanently in captive conditions
- They shall comply with the corresponding sanitary requirements
- Adopt the necessary insurance measures to prevent the escape of the specimens
Rates for the Transportation of Pets
Accompanied by the Passenger
| Equipment | Pet in Bodega | Pet in Cabin | Emotional Pet |
|---|---|---|---|
| Airbus A-340 | USD 50 / maximum weight of the pet 32kg, including the rigid container. | USD 50 / maximum weight 6kg, including the soft container. | No Charge, Maximum weight 6kg including soft container |
| Embraer E-190 | USD 50 / maximum weight of the pet 32kg, including the rigid container. | USD 50 / maximum weight 6kg, including the soft container. | No Charge, Maximum weight 6kg including soft container |
| ATR-42 | No pets are transported in the hold in this equipment | USD 50 / maximum weight 6kg, including the soft container. | No Charge, Maximum weight 6kg including soft container |
| Caravan C-208 | No pets are transported in the hold in this equipment | Only Applies Emotional Pet | No Charge, Maximum weight 6kg including soft container |
Requirements to obtain the mobilization guide issued by INSAI:
Enter the page: www.insai.gob.ve
- Icon RSIGMA register
- Icon SIGMA, enter the requested information
- You must have the bank deposit to upload the information to the system
Requirements:
- Physical mobilization permit
- National Rabies Vaccination Certificate
- Vaccination control card in force
- Certificate of internal and external deworming (no more than 15 days before the trip)
- In case of puppies under three months old, you must bring a photocopy of the mother's rabies vaccination
- Bring original and photocopy of all the above, for validation (this permit is valid for 5 days)
| Amount in Euros equivalent in VES according to the value of the day of the BCV | Service |
|---|---|
| 0,58 EUR | Mobilization Permit (Guide) |
| 56,53 EUR | Application for an Export Permit for Pets |
The inspection fee at the time of certification of 2 VES remains unchanged.
In case the pet travels to the European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and United States).
- Neutralizing rabies titer test:
- Microchip (more than 15 digits)
- Model Animal Health Certificate for the non-commercial movement of dogs, cats or ferrets to member states of the European Union
NOTE: The above mentioned form must be filled in, signed and stamped by the veterinarian treating the pet.
Certificate of Animal Health Inspection for Export of Pets:
- Animal health permit for canines and felines:
- Rabies vaccination certificate
- International health certificate issued by a veterinarian registered in the RUNSAI
- Control of current vaccinations
- Certificate of internal and external deworming (no more than 15 days before the trip)
- Bank deposit by VES for the application of the zoosanitary permit for canines and felines
- Bank deposit for 2 VES for the certificate of zoosanitary inspection for pet exportation.
- Bring originals and 1 set of photocopies for INSAI
- Consult with the animal health service of the country of destination for more information on their requirements
| Container (Kennel) | Kilos Pet | Cost |
|---|---|---|
| Small | 01-06 KG | 100 USD |
| Medium | 07-15 KG | 200 USD |
| Medium Plus | 16-20 KG | 300 USD |
| Large | 21-32 KG | 450 USD |
NOTE: Applies to A-340 and E-190 teams, maximum weight allowed 32 kg, in ATR-42 and C-208 (Caravan) Teams, only Emotional pets are allowed, meeting the respective requirements. For pets sent by cargo, you must coordinate with the International Cargo Management and consult their costs..
