Ground Assistance

Specialized Airport Services (RAV 111 Certification - Ground Handling)

The Venezuelan Consortium of Industrias Aeronáuticas y Servicios Aéreos, S.A. (CONVIASA), offers ramp and ground assistance services at the main aerodromes nationwide, in addition to passenger services and flight operations to scheduled and non-scheduled airlines, including attention from executive aviation aircraft to wide body aircraft, served by highly trained, experienced, qualified personnel with a high level of institutional commitment, which allows us to provide our clients with an optimal, reliable, and economical service that satisfies the clients needs.

Ramp services

  • Wide body aircraft services (capacity greater than 200 passengers).
  • Narrow body aircraft services (capacity less than 200 passengers, excludes 757-300).
  • Aircraft towing.
  • Cabin cleaning.
  • Loading and unloading of aircraft (Cargo and Baggage).

Auxiliary or additional services.

  • Air conditioning (ACU).
  • Air starter (ASU).
  • Tow bar.
  • Lower deck loader.
  • Main deck loader.
  • Luggage cart.
  • Conveyer belt.
  • Manual ladder.
  • Motorized Ladder (Wide Body).
  • Motorized Ladder (Narrow Body).
  • Bathroom services.
  • Power plant (GPU).
  • Tractor towing aircraft.
  • Tractor towing equipment, luggage and cargo.
  • Forklift 5,000 Kg.
  • Water service.

The request for these services can be made through the following e-mail address /