Transfer of Human Remains - Horizontal and Cremated

For those difficult moments, you count on Conviasa to transport human remains, to It is essential to meet the following requirements:

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• Transfer Permit.
• Death Certificate.
• Cremation Certificate (for the transfer of ashes).
• Identity Document of the Deceased.
• Health certificate proving that the deceased did not die due to any infectious disease contagious.
• The box containing the ashes must be protected by strong packaging that can be cardboard or wood.
• For the transfer of human remains, only Embraer E-190 and Airbus A-340 equipment will be the same requirements as for cremated or cremated and comply with the following measurements: 2 meters long x 50 wide x 60 high, per packaging.
• To transport cremated or cremated individuals internationally, you must present the documents apostilled by the consulate of the country of origin.
• The process for the international transfer permit is carried out by the funeral home, which carries out coordination with the seniat, airline, national guard and cargo warehouse on domestic flights The funeral home is also in charge of bringing the documentation which must be delivered to the national cargo warehouse reception.
• For Coordination and Consultation through the Mail conviasacargo@conviasa.aero or by Phone Number 0426-518.64.60 (Maiquetía)

NOTE: In the case of international stations where there is no cargo service, the passenger may transport the ashes at no additional cost as hand luggage with proper packaging.