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PENALTIES, FUNERAL TRANSFERS AND PROHIBITIONS

Penalties for Changes and No Show (NS)

Modifications or cancellations must be made at least 48 hours in advance.

Passenger / Procedure National Routes International Routes
Adult 30% de la tarifa base por cambio Change: 100 USD | No Show: 250 USD
Child (CHD) 30% de la tarifa base por cambio Change: 70 USD | No Show: 175 USD
Infant (INF) Exempt Change: 10 USD | No Show: 25 USD
FOID change 30% de la tarifa base por cambio 100 USD

Transfer of Human Remains and Ashes

Transfer Modality National Flight Rate International Flight Rate
Ashes (Cinemated) (No cost under coordination). Coordinate strictly with International Cargo.
Remains (Coffin/Casket) 200 USD (A-340 / E-190 only). Coordinate strictly with International Cargo.
  • Requires funeral home, death certificate, non-infection and apostilles for the exterior.
  • Max dimensions: 2.00m x 0.50m x 0.60m.

Absolute Ban on Drones (RPA)

Official Gazette No. 6,927: The operation, air circulation and transfer of remotely piloted aircraft (RPA / Drones) is strictly prohibited throughout the national geographic space and flights of the airline.