Permitted Domestic Pets:
Other animals such as roosters, goats, goats, must be coordinated with the cargo department for their transfer, it is strictly prohibited the transfer of animals protected by the law of protection of wildlife among them (monkeys, turtles, birds, reptiles, batrachians, among others).
Pet in Bodega |
Requirements:Current health certificate issued by a veterinarian signed and stamped. National Rabies Vaccination Certificate issued by INSAI with a validity of no more than 1 year. Single mobilization guide issued by INSAI. Request the respective confirmation of the service in the reservation through a SR (special service request). Must have its own rigid container with ventilation. Each animal must have enough space to stand up, sit upright, lie down in a natural position and turn around in a normal way while standing up. |
Note: On flights operated by Cessna Caravan equipment no pets will be allowed in the hold, only emotional support pets, on E-190 equipment (Embraer) only 3 pets will be allowed in the hold per flight, on ATR-42 only cabin and emotional, on A-340 equipment 10 pets will be allowed in the hold.
Pet in Cabin |
Requirements:Current health certificate issued by a veterinarian signed and stamped. National Rabies Vaccination Certificate issued by INSAI with a validity of no more than 1 year. Single mobilization guide issued by INSAI. Request the respective confirmation of the service in the reservation through a SR (special service request). They must have their own soft container suitable for their size, ventilated with a waterproof bottom and that can be easily placed under the passenger's seat. |
Emotional Support Pet |
Requirements:Current health certificate issued by a veterinarian signed and stamped. National Rabies Vaccination Certificate issued by INSAI with a validity of no more than 1 year. Single mobilization guide issued by INSAI. Request the respective confirmation of the service in the reservation through a SR (special service request). The transfer of Emotional Pets is governed according to the provisions of the Official Gazette of the Bolivarian Republic of Venezuela dated May 18, 2016 Nª6228. Emotional Support Pets must be inside their soft container during the entire flight. Medical report stating the passenger's condition and why he/she must travel with his/her pet. Must have their own soft, spill-proof, spill-proof, bag-like container suitable for their size and can be easily placed under the passenger's seat. |
Note: Only 2 pets will be allowed in cabin per flight applies to Embraer (E-190), Airbus (A-340) and ATR-42 equipment, in the Cessna Caravan C-208 equipment will be allowed 1 pet in cabin (Applies only for pets in cabin and emotional).
Note: On the route Caracas - Los Roques - Caracas, tourists may enter with emotional support and service pets as long as they present their vaccination card and the respective permits issued by the health authorities, they must register the pets at the entrance and exit of the park, in the case of the Roques is prohibited the entry of pets.
Pet on duty |
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A dog that has been trained to provide assistance or perform a task for an individual with a disability: Conditions: The dog must not ride on the seats The dog must sit on the floor in front of the assigned seat and may not occupy aisle space.
It can ride on your lap, if it is as small as an infant. If the dog is too big to fit on the feet, a seat with more space must be assigned, if this is not possible, the passenger may pay for an extra seat to have additional space and fit the dog on the floor, in front of or to the side of the seat, but not on the seat Emergency exit seating is prohibited The dog must remain with the passenger at all times The dog may be denied carriage on board: If it has a bad odor, bad behavior such as barking, growling, attacking other passengers or is not able to control its needs. If it does not comply with the required documentation of the country of origin and destination.
The passenger will be responsible for the costs corresponding to changes in the reservation, if he/she does not have the above mentioned conditions. Requirements: Identification that accredits the dog as a service pet. Proof of vaccinations and certificate of good health. Documents required for entry to the country of destination. |
Note: Pets in service only applies for Embraer (E-190) and Airbus (A-340) equipment, maximum weight allowed 32kg.
Breeds with Special Care |
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Brachycephalic animals are dogs and cats with excessively short, flat snouts and proportionally wide heads. For the safety of these pets we cannot transport some breeds in the hold of the aircraft as they are at a higher risk of heat stroke and respiratory disorders when exposed to stress or high temperatures. If your pet is one of them, you can only take it on board if it complies with the conditions for carriage in the cabin: |
Note: In case of transporting Brachycephalic Animals, the passenger must fill out a disclaimer form. It should be noted that this type of animals can travel with the respective coordination of the cargo department as long as the destination allows it and the service is active in the country to which it is directed.
| Equipment | Pet in Bodega | Pet in Cabin | Emotional Pet |
| Airbus A-340 | USD 50 / maximum weight of the pet 32kg, including the rigid container. | USD 50 / maximum weight 6kg, including the soft container. | No Charge, Maximum weight 6kg including soft container |
| Embraer E-190 | USD 50 / maximum weight of the pet 32kg, including the rigid container. | USD 50 / maximum weight 6kg, including the soft container. | No Charge, Maximum weight 6kg including soft container |
| ATR-42 | No pets are transported in the hold in this equipment | USD 50 / maximum weight 6kg, including the soft container. | No Charge, Maximum weight 6kg including soft container |
| Caravan C-208 | No pets are transported in the hold in this equipment | Only Applies Emotional Pet | No Charge, Maximum weight 6kg including soft container |
Requirements to obtain the mobilization guide issued by INSAI:
Enter the page www.insai.gob.ve
Requirements:
New value of fees to be paid for INSAI services: ACT 04-09-2023
| Amount in Euros equivalent in VES according to the value of the day of the BCV | Service |
| 0,58 EUR | Mobilization Permit (Guide) |
| 56,53 EUR | Application for an Export Permit for Pets |
The inspection fee at the time of certification of 2 VES remains unchanged.
In case the pet travels to the European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and United States).
The above mentioned form must be filled in, signed and stamped by the veterinarian treating the pet.
Certificate of Animal Health Inspection for Export of Pets:
| Container (Kennel) | Kilos Pet | Cost |
| Small | 01-06 KG | 100 USD |
| Medium | 07-15 KG | 200 USD |
| Medium Plus | 16-20 KG | 300 USD |
| Large | 21-32 KG | 450 USD |
Note: Applies for A-340 and E-190 equipment, maximum weight allowed 32 kg, in ATR-42 and C-208 (Caravan) equipment, only Emotional pet is allowed complying with the respective requirements. For pets sent by cargo must make the respective coordination with the International Cargo Management and consult their costs..
