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Baggage Allowance

Carry-on baggage

It is the one that the passenger carries with him/her in the cabin of the aircraft.

By always carrying it with you, you can keep an eye on it and access it at any time and you can carry with you those belongings you need during the trip and once you arrive at your destination.

Checked Baggage

It is the one for whose custody the carrier is exclusively responsible, and for which it issues a checked baggage ticket. It has two portions, the passenger's portion to claim it at the final destination and the portion that is placed in the baggage to be transported.

Baggage Allowance

Equipment Economy Class Business Class Carry-on Baggage
Airbus A-340 1 Piece of 23Kg 2 Pieces of 23Kg 1 Piece of 8Kg
Embraer E-190 1 Piece of 23Kg Not Applicable 1 Piece of 5Kg
ATR-42 1 Piece of 16Kg Not Applicable 1 Piece of 5Kg
Caravan C-208 Not Applicable Not Applicable 1 Piece of 10Kg

Note: Take into account Checked and Carry-On Baggage Measurements. View image

Note: Due to the characteristics of the Cessna Caravan C-208, passenger baggage is considered as carry-on baggage and must not exceed 10 kg without exception.

Domestic Excess Baggage Fee

Equipment Excess Baggage Fee
Embraer E-190 1% of OW base fare + VAT
ATR-42 1% of OW base fare + VAT
Airbus A-340 1% of OW base fare + VAT
Caravan C-208 3 USD x kg (Subject to availability on day of flight)

Cabin Baggage (CBBG)

__Para pasajeros que necesiten transportar equipaje especial (equipaje frágil o voluminoso que por sus dimensiones o peso no pueda ser considerado como parte de la franquicia de equipaje de mano) en cabina pagando un asiento adicional, esto se aplica a:

  • Musical instruments
  • Diplomatic bags
  • Works of art
  • Scientific instruments
  • Similar items of a delicate nature
    • .

    Extra Seat (EXST)

    __Es un servicio pagado de confirmación automática que consiste en la asignación de 1 asiento adicional por comodidad, obesidad o necesidades médicas. Ingresar un SR EXST indicando el motivo de la solicitud asociado a los segmentos de vuelo y pasajero correspondiente. Los pasajeros con estos servicios se les permitirán mantener la franquicia aplicable para cada uno de sus boletos, y paga el costo de dos boletos en la tarifa disponible.

    A-340 Equipment

    __1 pieza (CBBG) hasta 60 kg o 05 piezas que no excedan los 60 kg y cumpla con las siguientes dimensiones 90 x75 x 43. El EXST y CBBG están sujetos a la disponibilidad de la aeronave el día del vuelo..

    Diplomatic Bags

    __Las mismas serán permitidas siempre y cuando estén debidamente certificadas con los sellos y seguros correspondientes, acompañadas de la autorización del ministerio de Asuntos Exteriores del país que corresponde y una carta de solicitud de envió de las valijas dirigida a la línea aérea, especificando cantidad de bultos y peso por bulto..

    Accompanied Diplomatic Bag
    0-60 KG 150 USD

    Airbus A-340 (Maximum 04 pieces) Embraer E-190 (Maximum 02 pieces).

    __La valija diplomática como equipaje extra facturado será hasta 23 kg y tendrá un costo de 75 USD por pieza, en caso de peso adicional el costo por Kg será de 06 USD por kg hasta un máximo de 30 kg por pieza.

    Note 1: Domestic Additional Piece:will cost 01 USD per kg with a maximum weight allowance of 23 kg.

    Note 2: Infant baggage (A-340, E-190, ATR-42):

  • Infants traveling in the arms of an adult are not entitled to carry baggage in the hold.
  • Certain infant items are accepted as carry-on baggage for infants as long as they do not exceed 10 kg and can be placed in the overhead compartments or under the seat.
  • One (1) diaper bag
  • The diaper bag may not exceed 10 kg
  • One (1) small folding infant car seat
  • Large infant carriages must be checked at the counters to be transported as baggage in the hold of the aircraft

    • Note 3: Infant Baggage (Caravan C-208):

  • One (1) diaper bag.
  • The diaper bag cannot exceed 05 kg.

    • Note 4:

  • In Caravan C-208 equipment and due to weight and balance restrictions, only two infants can be transported in the same flight or one emotional pet or one infant, two pets cannot be transported in the same flight, if for example in the flight there are already two infants, the pet will be confirmed in the next flight and vice versa.
  • Disabled passengers who cannot move by their own means may not be transported in Caravan C-208 equipment..
  • The minimum connection time for domestic passengers will be two (2) hours, while for international flights it will be four (4) hours. This measure seeks to guarantee an adequate transfer between flights, thus ensuring comfort and efficiency in the trip for our passengers.

    • International Excess Baggage

    Equipment Venezuelan Excess Origin International Excess Origin Havana Excess Origin
    Airbus A-340 USD 3 per Kg USD 6 per Kg USD 4 per Kg
    Embraer E-190 USD 3 per Kg USD 6 per Kg USD 4 per Kg
    Caravan C-208 Not Applicable Not Applicable Not Applicable
    ATR-42 Not Applicable Not Applicable Not Applicable

    Note: Excess baggage is not allowed on the HAV-MGA-HAV route, only the free baggage allowance applies according to the equipment operating on the route and the class in which the passenger is booked

    International Additional Baggage

    Equipment Additional Baggage Fee
    Airbus A-340 150 USD
    Embraer E-190 100 USD
    Caravan C-208 Not Applicable
    ATR-42 Not Applicable

    Note: Domestic, international excess baggage and additional baggage fees do not include VAT.

    Special Baggage

    		 Domestic Fare
    (A-340, E-190, ATR-42)     		Domestic Fare
    (Caravan C-208)     		International Tariff
    Musical Equipment

    Sports Equipment

    Household Appliances
    2 USD x kg
    3 USD x kg
    USD 150 Airbus A-340

    USD 100 Embraer E-190

    USD 100 ATR-42

    Not Applicable Caravan C-208

    __Como equipos médicos podrán ser trasportados medicamentos siempre cuando cumplan con las normas establecidas y respectivo informe médico, cilindro de oxígeno será permitido siempre cuando no exceda los 05 kg tal como lo establece la tabla 2.3.A de la IATA.

    Note: All passengers connecting with the routes operated by the Cessna Caravan equipment is 10 kg without exception.

    Note: The costs of national and international special baggage do not include VAT, the special baggage in the ATR-42 equipment will be accepted according to the dimensions allowed by the aircraft, passengers may carry 3 bottles of liquor purchased in the Duty Free area as carry-on baggage if more than three bottles will be handled by load.