Baggage Allowance

Carry-on baggage

It is the one that the passenger carries with him/her in the cabin of the aircraft.

By always carrying it with you, you can keep an eye on it and access it at any time and you can carry with you those belongings you need during the trip and once you arrive at your destination.

Checked Baggage

It is the one for whose custody the carrier is exclusively responsible, and for which it issues a checked baggage ticket. It has two portions, the passenger's portion to claim it at the final destination and the portion that is placed in the baggage to be transported.


Baggage Allowance

Equipment Economy Class Business Class Carry-on Baggage
Airbus A-340 1 piece of 23kg/ class “y” its franchise is 2 pieces of 23kg 2 Pieces of 23Kg 1 Piece of 8Kg
Embraer E-190 1 piece of 23kg / class “y” its franchise is 2 pieces of 23kg
(Apply to international flights)
Not Applicable 1 Piece of 5Kg
ATR-42 1 Piece of 16Kg Not Applicable 1 Piece of 5Kg
Caravan C-208 Not Applicable Not Applicable 1 Piece of 10Kg

Note: Take into account Checked and Carry-On Baggage Measurements. View image

Note: Due to the characteristics of the Cessna Caravan C-208, passenger baggage is considered as carry-on baggage and must not exceed 10 kg without exception.


Los Roques Route

Equipment Baggage Allowance
ATR-42

Up to 10 kg (including bag, wallet, carrión, bandit, koala, etc.)

(Dimensions 52 cm long / 38 cm high / 20cm wide)

Excess luggage, additional pieces is not allowed on this route without exception

Caravan C-208
Short

Domestic Excess Baggage Fee

Equipment Excess Baggage Fee
Embraer E-190 1% of OW base fare + VAT
ATR-42 1% of OW base fare + VAT
Airbus A-340 1% of OW base fare + VAT
Caravan C-208 3 USD x kg (Subject to availability on day of flight)

Cabin Baggage (CBBG)

For passengers who need to transport special luggage (fragile or voluminous luggage that due to their dimensions or weight cannot be considered as part of the hand luggage franchise) in the cabin paying an additional seat, this applies to:

  • Musical instruments
  • Diplomatic bags
  • Works of art
  • Scientific instruments
  • Similar items of a delicate nature
  • .

    Extra Seat (EXST)

    It is a paid automatic confirmation service consisting of the assignment of 1 additional seat for comfort, obesity or medical needs. Enter a SR Exst indicating the reason for the application associated with the corresponding flight and passenger segments. Passengers with these services will be allowed to maintain the applicable franchise for each of their tickets, and pay the cost of two tickets in the available rate.

    A-340 Equipment

    1 piece (CBBG) up to 60 kg or 05 pieces that do not exceed 60 kg and comply with the following dimensions 90 x75 x 43. The EXST and CBBG are subject to the availability of the aircraft on flight day..

    Diplomatic Bags

    They will be allowed as long as they are duly certified with the corresponding seals and insurance, accompanied by the authorization of the Ministry of Foreign Affairs of the country that corresponds and a letter of request to send the suitcases addressed to the airline, specifying amount of packages and weight per package..

    Accompanied Diplomatic Bag
    0-60 KG 150 USD

    Airbus A-340 (Maximum 04 pieces) Embraer E-190 (Maximum 02 pieces).

    The diplomatic suitcase as extra billed luggage will be up to 23 kg and will cost 75 USD per piece, in case of additional weight the cost per kg will be 06 USD per kg up to a maximum of 30 kg per piece.

    Note 1: Domestic Additional Piece:will cost 01 USD per kg with a maximum weight allowance of 23 kg.

    Note 2: Infant baggage (A-340, E-190, ATR-42):

  • Infants traveling in the arms of an adult are not entitled to carry baggage in the hold.
  • Certain infant items are accepted as carry-on baggage for infants as long as they do not exceed 10 kg and can be placed in the overhead compartments or under the seat.
  • One (1) diaper bag
  • The diaper bag may not exceed 10 kg
  • One (1) small folding infant car seat
  • Large infant carriages must be checked at the counters to be transported as baggage in the hold of the aircraft
  • Note 3: Infant Baggage (Caravan C-208):

  • One (1) diaper bag.
  • The diaper bag cannot exceed 05 kg.
  • Note 4:

  • In Caravan C-208 equipment and due to weight and balance restrictions, only two infants can be transported in the same flight or one emotional pet or one infant, two pets cannot be transported in the same flight, if for example in the flight there are already two infants, the pet will be confirmed in the next flight and vice versa.
  • Cessna team transport will not be allowed caravan those passengers who need assistance to mobilize the passenger must be able to move by their own means.
  • The minimum connection time for domestic passengers will be two (2) hours, while for international flights it will be four (4) hours. This measure seeks to guarantee an adequate transfer between flights, thus ensuring comfort and efficiency in the trip for our passengers.

  • International Excess Baggage

    Equipment Venezuelan Excess Origin International Excess Origin Havana Excess Origin
    Airbus A-340 USD 3 per Kg USD 6 per Kg USD 4 per Kg
    Embraer E-190 USD 3 per Kg USD 6 per Kg USD 4 per Kg
    Caravan C-208 Not Applicable Not Applicable Not Applicable
    ATR-42 Not Applicable Not Applicable Not Applicable

    Note: Excess baggage is not allowed on the HAV-MGA-HAV route, only the free baggage allowance applies according to the equipment operating on the route and the class in which the passenger is booked


    International Additional Baggage

    Equipment Additional Baggage Fee
    Airbus A-340 150 USD
    Embraer E-190 100 USD
    Caravan C-208 Not Applicable
    ATR-42 Not Applicable

    Note: Domestic, international excess baggage and additional baggage fees do not include VAT.


    Special Baggage

    Domestic Fare
    (A-340, E-190, ATR-42)
    Domestic Fare
    (Caravan C-208)
    International Tariff
    Musical Equipment

    Sports Equipment

    Household Appliances

    2 USD x kg
    3 USD x kg
    USD 150 Airbus A-340

    USD 100 Embraer E-190

    USD 100 ATR-42

    Not Applicable Caravan C-208